Return & Exchange Policy

We will happily exchange faulty items if it's a manufacturer defect. No refund!

Any issues with the product must be reported within 36 hours of delivery. (Not applicable for disposables)

Open and used items are not eligible for exchanges/refunds.

In case an exchange is required, Vapor Hatch will send a link for the prepaid shipping 
label to be returned.

In rare circumstances in which refund issued, the refund process takes 3-4 business days for 
credit card transactions to show back on the cardholders account.

Vapor Hatch does not have a refund policy!